2025 Customer Journey

credit cards

By combining traditional and digital marketing tactics, your financial brand can maximize reach at every phase of the customer journey. At mhp.si, TraDigital™ marketing is at the center of everything we do.

Omnichannel • Tradigital™ Marketing

Awareness
Connected & Linear TV • Video Pre-Rolls & Display • Billboard • Radio

Interest​
Paid Social • Connected TV & Paid Video • Display

Consideration​
Paid Search • Video • Display

Action​
Retargeting: Video • Display & Search

Marketing Qualified Lead​
start-finished application • chat • phone call • etc.

key takeaways

for banks & credit unions

1% Increase in Credit Card Searches YoY

63% of all searches took place on mobile

Ad Impressions Rose 3%

72% directly attributed to mobile

CPCs Ranged from $3.05 – $3.41

Surging and peaking in July

Searches Saw a 2% Increase
in Paid Competitors YoY

2.2 Average

4% Increase in Clicks

Desktop clicks remained stable
63% of all clicks came from mobile devices

Source – Google Trends: Credit Card Consumer Journey 2024

move the needle with mhp.si

As a Google Premier Partner, mhp.si has exclusive access to Checking Account data and insights directly from Google. This level of access allows us to guide our partners with cutting-edge, Google Marketing Platform 360 strategies in the financial sector.

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